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PST-Exempt Customers/Provincial Governments
The goods you've ordered may be exempt from certain provincial sales taxes. In Ontario, for example, several types of printed publications are PST exempt, including news bulletins, policies and procedure manuals, technical manuals, etc. To qualify, the materials must:
- Be printed
- Be produced by or for a group, club, society or organization for the interest of its members
- Contain information or literary matter of a non-promotional nature
- Not contain paid advertising
To take advantage of your tax-exempt status, place your order and fax us your e-mail address, order number, and acceptable proof of your order's exempt status based on the province to which the items will be shipped.
- Ontario: For items shipped to Ontario, we require an Ontario PST Purchase Exemption Certificate.
- Manitoba: For items shipped to Manitoba, we require either a Manitoba PST Purchase Exemption Certificate or your Manitoba PST Vendor Registration Certificate Number.
- British Columbia: For items shipped to British Columbia, we require either a British Columbia PST Purchase Exemption Certificate or your British Columbia PST Vendor Registration Number.
Mark your fax "Attn: ACCOUNTING". Click here to download a standard Purchase Exemption Certificate.
Our fax number is 905-673-3721 After we receive the necessary information, we'll reverse the PST charged on your order. Please note that you must contact us after placing each order, to make sure the PST is reversed.
GST-Exempt Customers/Provincial Governments
Are you a provincial-government department, Crown Corporation, board, commission, or agency that's eligible to make purchases without paying GST? In order to take your tax-exempt status, we require the following information by fax after placing your order through our website:
- Your e-mail address and/or order number
- (Name of Provincial/Territorial-Government Department or Institution) with Crown funds, and therefore are not subject to Goods and Services Tax.
- Signature of Authorized Official
Mark your fax "Attn: ACCOUNTING". Click here to download a standard Purchase Exemption Certificate.
Our fax number is 905-673-3721. After we receive the necessary information, we'll reverse the GST charged on your order. Please note that you must contact us after placing each order, to make sure the GST is reversed.